RETURNS

 

All returns must be postmarked within 10 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, [please email customer service at info@sodopefarms.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging [and include your proof of purchase] and mail your return the following address:

 

SODF, LLC

[Attn: Returns]

[RMA #]

3525 River Knoll Way

West Linn, OR 97045

 

[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 5 days from the receipt of your item to process your [return/exchange/return or exchange]. [Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] [We will notify you by email when your return has been processed.]

 

EXCEPTIONS

 

[The following items cannot be returned [or exchanged]:]

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.